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Call Us: 630.229.3859

Email: info@rdsxray.com

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Privacy Policy

Last Updated: April 23, 2026

Introduction

RDS Instruments & Electronics ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

Information We Collect

We may collect personal information from you such as your name, email address, phone number, company name, and machine model when you voluntarily provide it to us through our contact form or direct communication.

Use of Your Information

We may use the information we collect from you to:

  • Respond to your service requests and inquiries.
  • Provide and deliver the products and services you request.
  • Send you technical notices, updates, and support messages.
  • Communicat with you about products, services, offers, and events offered by RDS Instruments & Electronics.

Disclosure of Your Information

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

RDS Instruments & Electronics

Email: info@rdsxray.com
Phone: 630.229.3859
Webmaster: jf@rdsxray.com

System Repair Services

  • All System Repair Services
  • Zetium, Empyrean & Modern Systems
  • Axios, X'Pert & Legacy Systems
  • PW2400, MagiX & EOL Systems
  • Epsilon Series Support & Repair
  • SST-mAX Tube & Generator Repair
  • Service Plans & Maintenance

Parts, Chillers & Systems

  • Replacement Parts & Modules
  • Chiller Replacements
  • Emergency Tube & Part Rentals
  • Like-New Refurbished Systems
  • About RDS Instruments
  • Right to Repair
  • Service & Support FAQ

Diagnostic Tools & Support

  • Axios & Zetium XRF Error Codes
  • Epsilon Series System Inspector
  • Bloodhound™ (In Development)
  • Field Engineer Suite
  • Request Repair or Parts Quote
  • Call Us: 630.229.3859

© 2026 RDS Instruments & Electronics. All Rights Reserved.

While we are in no way, shape, or form affiliated with Malvern PANalytical, we did serve our time there. It was an educational experience, mostly in learning what frustrates customers the most. We've now built a company based on the radical idea of... not doing any of that.

Malvern PANalytical and product names are registered trademarks of theirs, not ours. Visit the Malvern PANalytical site to learn more.

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Webmaster: jf@rdsxray.com

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