Does RDS offer preventive maintenance and emergency field repair for Zetium, Axios, and Empyrean systems?

Yes. RDS provides nationwide on-site emergency troubleshooting, annual Preventive Maintenance (PM), radiation safety checks, optical alignment, and in-house module repair for Malvern Panalytical Zetium, Axios, Empyrean, X'Pert, and Aeris systems—backed by pre-tested replacement parts ready for overnight dispatch.

What modern Malvern Panalytical X-ray instruments do you repair?

We provide complete field service, repair, calibration, and relocation for Malvern Panalytical Zetium, Axios (all variants), Epsilon 1, 3, 4, Aeris, and Empyrean diffractometers and spectrometers across the United States.

Zetium, Axios & Empyrean Repair, Support & Service

Q: Can RDS perform optical alignment and detector calibration on modern systems?

Yes. Our factory-trained engineers perform full goniometer optical alignments, SST-mAX tube replacements, HiPer scintillation and duplex detector optimization, and flow detector window replacements meeting or exceeding original factory specifications.

Comprehensive Engineering Expertise Across All Generations

We provide specialized Axios, Zetium, Epsilon, and XRD service, preventative maintenance, and electronics diagnostics for both modern and legacy Malvern PANalytical platforms. We focus on maximizing production uptime and extending instrument service life without forced upgrades, OEM backorder delays, or cloud dependency:

X-Ray Tube & Optics

Precision replacement of SST-mAX tubes and full optical goniometer alignment to restore peak analytical precision. Explore Tube & HT Services →

HT Generators

In-house repair and field servicing for high-voltage generators on modern and legacy instruments, eliminating kV/mA drift and high-voltage trip conditions.

Goniometers & Stages

Meticulous mechanical calibration and angular verification, supporting HighScore Plus and Data Collector integration across all platform generations. Explore Goniometer Diagnostics →

Detectors & Electronics

Optimization of HiPer Scintillation and Duplex detectors, flow counter window renewal, and detector electronics servicing.

Vacuum, Sample Loaders & Electronics

Complete servicing for vacuum pumps, seals, turrets, sample changers, and control electronics across Zetium, Axios, Empyrean, and X'Pert systems—backed by pre-tested replacement modules in stock. View Error Code Triage →

Systems We Proudly Service, Repair and Relocate (Modern and EOL):

WDXRF & EDXRF Spectrometers: Zetium (PW5400), Axios / Axios mAX / Axios FAST / Axios Minerals (PW4400 / PW2450), MagiX & MagiX PRO (PW2404 / PW2424 / PW2440), CubiX XRF (PW2600 / PW2606), classic PW2400, and Epsilon 1, 3, 3X, 3XLE, 4 (PW4025 / PW4030).
XRD Diffractometers: Empyrean, Aeris, X'Pert3 Powder, X'Pert PRO / Xpert PRO (PW3040 / PW3040/60 generator console & PW3050 / PW3050/60 goniometer), X'Pert MPD (Multi-Purpose Diffractometer), X'Pert MRD (Materials Research Diffractometer), CubiX XRD (PW3600), and classic Philips PW1830 / PW3830 / PW1710 / PW3710 systems.

Why Work with RDS Instruments?

Dedicated XRD & XRF Engineers: Decades of hands-on field and laboratory experience across modern Zetium/Axios and classic PW architectures.
Rapid On-Site & Shop Response: Field engineers dispatched nationwide and in-house electronics repair with priority overnight delivery.
Factory-Grade Metrology: Complete optical alignment, goniometer linearity verification, and detector optimization to factory tolerances.
Secure Independent Support: Your operational and analytical data stays entirely within your facility—no forced cloud telemetry or remote access restrictions.

Parts Rental & Rapid Exchange Program

Instrument downtime halts critical production and quality testing. Our parts rental and exchange program provides certified, pre-tested replacement modules, detectors, generators, and chillers for immediate overnight dispatch—keeping your laboratory online while avoiding extensive manufacturer lead times.

Learn about our Parts Rental Program

Frequently Asked Questions: Modern Malvern Panalytical & Zetium Repair

Yes. RDS provides nationwide on-site emergency troubleshooting, annual Preventive Maintenance (PM), radiation safety surveys, optical alignment, and in-house electronics repair for Malvern Panalytical Zetium, Axios, Empyrean, X'Pert, and Aeris systems—backed by pre-tested replacement parts in stock for immediate overnight dispatch.

We provide full field service, repair, preventative maintenance, and relocation for modern Malvern Panalytical systems across the USA, including Zetium, Axios (Axios-mAX, Axios FAST), Epsilon (1, 3, 4), Aeris, and Empyrean (Series 1, 2, 3) instruments.

Yes. Our engineers perform factory-grade optical alignments, SST-mAX X-ray tube replacements, HiPer scintillation and Duplex detector optimization, and vacuum/flow gas stabilization. We keep your system operating at peak analytical precision without corporate cloud dependencies.

Schedule Service for Your Malvern Panalytical System

Contact us today for expert support on your modern, legacy, and EOL Malvern PANalytical and Philips Analytical X-ray instruments.

Contact Our Team