Direct Contact Channels

📞

Direct Phone

Immediate triage & emergency dispatch:

630.229.3859

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Direct Email

Quotes, board inquiries & service:

info@rdsxray.com

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Service Operations

West Chicago, IL 60185

Field Service Engineers Stationed Nationwide

Send Us a Service or Parts Inquiry

Fill out the form below and an engineer will review your system specifications and respond promptly.

🔴 Emergency Spectrometer Fault Triage Inquiry

Reported Fault: Error Code 63,25

Please provide your lab facility location, machine model, and serial number below. For immediate phone triage or same-day board dispatch, call our engineers directly at 630.229.3859.

Contact-us

Need immediate assistance? Call 630.229.3859 or email info@rdsxray.com directly.